💥 Our new & improved browser extension lets you manage your meetings, scheduling links, and contacts in a single click
CUSTOMER SUCCESS TEAMS
Increase customer retention and growth
Connect with customers at the right time to prove value, increase satisfaction, and build your reputation.
50%
Reduction in time for handoff from sales
57%
Faster ticket resolution time
30%
Increase in retention
KEEP AND GROW
Deliver value for lasting partnerships
Remind customers why they chose you: accelerate onboarding, improve health scores, and boost renewals and revenue growth.
WHY CALENDLY
Support more customers and grow faster with easy scheduling
BUILD TRUST AND LOYALTY
Deliver your best customer experience
Meet 1:1 to build relationships, co-host meetings with teammates to support customers’ needs, bring groups together for training, book your next meeting in real-time, and use Meeting Polls to get everyone together.
GAIN A COMPETITIVE ADVANTAGE
Connect customers with the right expert
Improve your response and resolution times. Route customers to a specific specialist or customer advocate for answers or round robin meetings among CS reps to solve needs faster.
IMPROVE CUSTOMER HEALTH
Offer always-on support at scale
Allow customers to book meetings from your website, select the exact meeting they need (e.g., pricing discussion, training, support), or direct them to a resource center when a meeting isn’t required.
KEEP CUSTOMERS ENGAGED
Stay top of mind with your customers
Automate communications before and after meetings to keep customers informed. Send pre-meeting reminders to reduce no-shows and post-meeting follow-ups to share resources and request feedback.
EASY SCHEDULING AHEAD
Calendly’s features for customer success
Improve response times
Add a booking page on your website so customers can reach you when they have a question or need support.
Route customers to the right place
Screen incoming requests and route customers to different support reps or their dedicated CSM.
Integrate with Salesforce and other CRMs
Update customer accounts and contacts in real-time without spending time on data entry. Book meetings directly from CRM records.
Automate meeting reminders and follow-ups
Send email or text reminders before any meeting, then automatically follow up post-meeting to share resources, send a "thank you" note, or request their feedback with a survey.
Book without interrupting your flow
Quickly find the right scheduling link at the right time, and share your availability from your inbox, LinkedIn, customer management tool, and more.
Stay one step ahead with customers
Skip the scheduling link when you’ve already decided on a time. Instantly book your next meeting, or book on behalf of a teammate for smooth handoffs.
Build your best experience
Manage events that your team uses and sync event templates to ensure everyone follows your customer best practices.
Access data to keep improving
Discover your activity and trends — such as popular meeting times, top performers, in-demand meeting types, and more.
Bring your tech stack together
Stop spending time on admin tasks or scheduling meetings, and instead fully focus on serving customers by connecting your CS tools.
View all integrations
“We can get meetings booked with just a few clicks. Calendly also enabled us to implement Gainsight, so we can automate touchpoints, get insights on our customer journey, and make more informed decisions.”
improved customer adoption & retention
Put your customers on the path to success
Low customer health from:
Missing handoffs between Sales & CS
Conflicts to schedule intro call
Slow support ticket resolution time
Engagement drop-off
Delays in responding to customers
No-shows & cancellations
30% increase in retention
Seamless team coordination
Co-host with your team & use meeting polls
Instantly route to first available Support Rep
Meet at key milestones
Offer special times for an urgent need
Automatically send reminders & follow-ups
Pricing Plans
Get what you need to hit your goals: make scheduling easier and deliver a better meeting experience for all, while connecting your tech stack and staying secure.
Teams Plan
When your team needs to align on a scheduling process and collaborate efficiently.
$16
/seat/mo
Enterprise Plan
For teams who need enterprise-level security, admin control, and support. Includes enterprise-grade procurement.
Starts at
$15k
/ year
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